Australian supermarket giant Woolworths is expanding its Scan&Go trolley to an additional 25 stores across the states of New South Wales (NSW), Victoria (VIC) and Queensland (QLD), following a successful trial period.
The Scan&Go trolley, a first-of-its-kind digital shopping solution in Australia, was launched in August 2024 in ten NSW stores.
It is designed to enhance the shopping experience by allowing customers to scan and bag items while keeping track of their spending in real ime.
Woolworths 360 managing director Rob McCartney stated: “After the initial roll out to ten stores across New South Wales, customers have told us using the Scan&Go trolley has resulted in a faster and more convenient shopping experience.
“We have noticed that over 70% of Scan&Go Trolley users are repeat customers, which supports our expansion into Victoria and Queensland respectively. Young families in particular have told us Scan&Go trolley is helping them balance their budget, as they can track their spending in real time.”
The trolleys are now available in stores such as Erina, Green Hills and Hornsby in NSW, at Chirnside Park, Malvern and Moonee Ponds in VIC, and at Burleigh Heads, Caloundra and Capalaba Park in QLD.
The Scan&Go trolley is an advancement of existing Scan&Go technology, designed to provide a more convenient shopping experience without the need for customers to use their mobile devices.
Shoppers can unlock a tablet-style device using their Everyday Rewards card, attach it to their trolley and begin shopping, with the ability to monitor their budget on the device screen.
Developed by Woolworths Group digital teams in collaboration with supermarket operations, the Scan&Go trolley integrates digital and in-store experiences seamlessly.
McCartney added: “Scan&Go trolleys are just another way for customers to shop their way and we’re pleased to add another convenient option, alongside our offering of traditional shopping in-stores, being served by a friendly team member, Direct to boot, using self service, pick-up or online delivery.”
In May 2025, Woolworths Group disclosed a net sales figure of A$17.31bn ($11.14bn) for the third quarter of the fiscal year 2025.
“Woolworths rolls out Scan&Go trolley to additional stores in Australia” was originally created and published by Retail Insight Network, a GlobalData owned brand.
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